Native Remedies/PetAlive Policy
We are so certain that you will be completely satisfied with our wonderful, natural products, that we offer a 1 year unconditional money back guarantee.
Returns Policy
for
100% Money Back Guarantee
We are so certain that you will be completely satisfied with our wonderful, natural products, that we offer a One Year unconditional money back guarantee*.
Simply try our products for at least 30 days. If you are not completely satisfied - for any reason - return the product to us within 1 year for a complete refund less shipping fees.
Please ship any used and unused portions of the products with their original containers, plus your name and invoice or order number, via prepaid USPS:
Native Remedies, LLC
6531 Park of Commerce Blvd.
Suite C-160
Boca Raton, FL, 33487
U.S.A.
If you paid by credit card, we will issue your refund to that card within 3 – 5 business days of receipt of your goods. If you paid by check, we will mail you a refund check within 7 - 10 business days of receipt of your goods.
If you have any questions, please email us
* Full refund limited to orders of $200 or less. For larger orders there is a 25% restocking fee
* A 25% administration fee will be applied to all orders returned to us without a copy of the order, packing/picking slip, or a reference to the order number.
